Who We Are.
This site and service is operated and owned by CowGoMoo Web Solutions Ltd. Company No: 7682909. We are also registered with the Information Commissioner's Office ("ICO") of the United Kingdom under the Data Protection Act 1998 and have a designated Data Protection Officer.
Why and what data do we collect and whats our legal
For you to have an account with us you need to provide an email address.
Legal Justification: We use your email address so you can login, manage your account and make it possible for you to retrieve/reset your password and alert you to security issues relating to your account if there are any. We also use your email for alerting you to event and interactions (which are optional) on the site between you and other members.
When you complete your public profile on our site, you will be asked various questions such as username (your chosen one), date of birth (to show members your age), gender, location (nearest town/city, county and country) and type of profile. We also recommend you upload an image for your profile (this is not compulsory) but due to the sensitive nature of our sites, we suggest you apply a certain amount of discretion (should you wish).
Legal Justification: It is required for you to access our service and member interaction.
We further provide some features for you to express yourself and any
interests you may have, publish a profile and content on our timelines, other
member's timelines, chatrooms, and other areas on the our site.
Some of these special features and areas we provide you the option for you to disclose further additional personal information such as ethnicity, and sexual orientation.
Legal Justification: It is required for you to access our
service. Any of the aforementioned data is optional and is published only if you
choose to disclose it on your profile or areas you have posted on our site.
When you subscribe as a VIP Member and make an online card payment, our payment vendors (CCBill) will require your name, address information, and card details in order to process your transaction.
It is important you understand that we cannot be held responsible for personal information you choose to disclose on the site and to other members which we have not specifically required for you to complete your profile. We collect data (technical) such as IP address, date you joined, date and time you last logged in and accessed the service and device types and other information such as web browser and PC or mobile platform.
Is you personal data shared by us??
We will never sell, share, rent or give your personal data to any thrid party. We will however share (be viewable by other users and visitors to our site and may be viewable by search engines) your username, gender, profile, timeline posts, age, events, images, and other data you have specifically chosen to publish on your profile or our website.
We offer privacy options on our site regarding who can and cant view your profile, photos and posts, however, we urge all members to take steps and not disclose any identifiable information in photos, profiles and posts. You can access your privacy controls that control many such features, please see My Settings » Privacy (tab).
Your personal data is not transmitted outside of the EU and is stored on our servers in the United Kingdom unless you make a transaction whereby your details will be transmitted to our payment vendors for transaction purposes. If you have access to our Arrowchat chatroom and instant messenger. your data will be transmitted to their servers which are outside the EU. ArrowChat operate their own hosting and servers and we also transmit data to our servers. As for the push service, we are not the owner of the servers where messages are transmitted. Our support team can put you in contact with the server operator.
If we experience a security breach, or an instance where our service suffers a malfunction (such as hardware or software failure) and your personal data/information is unintentionally made available third parties, we will notify you of the instance within 7 working days from the time we discover the disclosure.
What About Data Retention?
Accounts can only be deleted by our staff using the administration control panel. You can delete your account anytime by sending an email to our support team using the contact form. Please note that deletions are permanent and you will lose all data. This process is not reversible. Once we delete your profile, it will no longer be visible on the site and service but we may keep your data for one month (or as required by law) before deleting permanently. We may also retain your data offline (local machine in our offices) or remotely encrypted under our incremental backup for one month. This includes private messages and posts.
Legal Justification: Should the data be required by the Authorities in cases such as (but not limited to) abuse, fraud and scamming.
What about cookies?
Make our website work as you expect and would not function to purpose. Our cookies help make possible things such as, save you having to login every time you visit the site and remember your settings during and between visits or improve the speed/security of the site.
Legal Justification: Without cookies the system will not work properly and
you will not access all areas of the site and service. We will also not be able
to improve our service without statistical coockies such as Google
|PHPSESSID||This cookie is native to PHP applications.
The cookie is used to store and identify a
users' unique session ID for the purpose of
managing user session on the website. The
cookie is a session cookies and is deleted
when all the browser windows are closed.
|affiliate_referral||This cookie is installed to track traffic that are
received from our affiliates.
|_ga||This cookie is installed by Google Analytics.
The cookie is used to calculate visitor, session,
campaign data and keep track of site usage for
the site's analytics report. The cookies store
information anonymously and assign a randomly
generated number to identify unique visitors.
|_gid||This cookie is installed by Google Analytics. The
cookie is used to store information of how visitors
use a website and helps in creating an analytics
report of how the website is doing. The data
collected including the number visitors, the source
where they have come from, and the pages viisted
in an anonymous form.
|test_cookie||This cookie is set by doubleclick.net. The purpose of
the cookie is to determine if the users' browser
Search Engines and Third Party Sites:
We allow our Site to be crawled by search engines and anything posted by you including photographic images may become publicly view-able on this and third party Sites including search engines. While we offer privacy options on our Site regarding who can and cant view your profile and content, we cannot guarantee that these privacy features will not malfunction, break or work consistantly. We urge all members to take steps and not disclose any identifiable information in photos, profiles and posts.
Requesting more info or making a privacy related complaint?